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Work Package 5: Back Office IT System

This work package aims at defining the basic requirements and fundamental IT design of an IFM and developing the business rules and procedures that ensure interoperability.

Existing IFM systems generally have a distributed structure and consist of one or more local Schemes, each being managed by an organisation and having one or more Back Offices. To enable IFM Back Office interoperable communication and to provide end-to-end security a generic set of requirements is required from which definitions and open standards and ultimately EU-IFM security management can be developed independent of specific or proprietary technologies.

To arrive at a common and viable approach to interoperability the expectations of the different participants must be reconciled. In the view of customers, the important aspects of interoperability are convenience of use (both with regard to the use of a single media as well as the availability of integrated services from retailers), privacy issues and transparency and accountability (which are the basis for trust in the system). In the view of operators and retailers important requirements of interoperability are consolidation of contracts, applications, sales channels and technical infrastructure (to limit and possibly reduce complexity and costs), modularisation due to the employment of standard interfaces and the establishment of a market for products and services, protection of business processes and investments and retaining autonomy, transparency and accountability. These complementary expectations lead to constraints on possible viable solutions.

Under consideration of these constraints and the commonalities and differences of representative IFM systems WP5 is to arrive at generic requirements and a generic concept defining a corridor for the development of a common IFM.


Task 1: Inventory of generic system and security architectures, interfaces and processes

To achieve the above goals it is necessary to understand the architectures of representative IFM IT-systems (in detail France, Intercode and Interbob; Germany, VDV-Kernapplikation; United Kingdom, ITSO and others generally) in relation to WP4 Organisation and the WP 1 Trust Model. To this end the envisaged inventory report will develop an enquiry for the generic system and security architecture, interfaces between the actors and the related use cases (see ISO 24014-1, WP4) and process the results.


Task 2: Initial generic concept

The envisaged generic concept requires first the comparison of the system architectures, interfaces and rules, and security architecture. Based on this a proposal for a generic common architecture, generic common interfaces and generic common security standards will be developed in form of a strategy paper. The strategy paper will describe the roadmap for the further developments of Back Office IT networks to generate the European IFM area.

D5.2 "Generic common architecture, interfaces and security principles Strategy Paper"